PROMO MECHANICS

1. Promo Offer: Raya Bonanza | Hantar & Menanag Emas
2. Promo Period: 1 March - 31 March 2026
3. Eligibility: Open to all SPX Express non-VIP customers
4. Mechanics to Redeem (Limited): Only 1 winner will be selected
5. Eligible Applicant: Customers must ship a minimum of 10 parcels during the campaign period to qualify for the contest. The winner will be the customer with the highest number of completed shipments.

TERMS AND CONDITIONS

• Ship the most and win 1g 999 fine gold by completing parcel shipments during the Campaign Period.

• The Campaign runs from 1 March 2026 to 31 March 2026 (“Campaign Period”), unless extended or terminated by SPX Express at its sole discretion.

• Open to all non-VIP SPX Express customers (new or existing) only.
• Participants must ship a minimum of 10 parcels (must be completed) during the Campaign Period (“Minimum Requirement”).
• Orders that are cancelled before shipment will not count toward the Minimum Requirement.
• Participants whose total completed shipments fall below the Minimum Requirement are ineligible.

• Only 1 winner will be selected.
• The winner will be the participant who has (i) met all eligibility requirements; and (ii) has the highest number of completed shipments during the Campaign Period, based on SPX Express’ system-recorded data.
• In the event of a tie, SPX Express reserves the right to select the winner at its sole discretion.

• The winner’s account and shipping records will undergo a verification process conducted by SPX Express to confirm compliance with these Terms & Conditions.
• Verification may take up to 7 business days.
• Subject to successful verification, SPX Express will notify the winner via phone call and email within 30 business days after verification. The winner is required to collect the prize at SPX Express’s office. Additional details will be provided upon confirmation.
• In the event that the winner fails to collect the prize within three (3) months from the date of notification, SPX reserves the right to forfeit the prize without further notice.
• Failure to meet any criteria will result in no reward being issued.

• They do not meet the eligibility requirement during the Campaign Period.
• Fraudulent, suspicious, or non-genuine activities are detected.
• SPX Express reserves the right to withhold, cancel, or recover any reward if abuse is detected.

• The reward is non-transferable, non-exchangeable, and cannot be redeemed for cash.
• SPX Express reserves the right to amend, suspend, or terminate this promotion at any time without prior notice.
• Participants who do not comply with these Terms and Conditions or are suspected of fraudulent activity may be disqualified.
• Decisions made by SPX Express on all matters relating to this promotion are final and binding.

FREQUENTS ASKED QUESTIONS (FAQ)

• Ship parcels with SPX Express during the Campaign Period and stand a chance to win 1g 999 Fine Gold. The winner will be the customer with the highest number of completed shipments.

• The campaign runs from 1 March 2026 to 31 March 2026.

• All SPX Express non-VIP customers. Standard seller without VIP status.
• Participants must complete a minimum of 10 shipments during the campaign period.
• Orders that are cancelled before shipment will not be counted.
• Customers whose total completed shipments fall below 10 due to cancellations are not eligible.

• Only 1 winner will be selected.
• Based on the highest number of completed shipments during the campaign period, using SPX Express’ system-recorded data.
• In case of a tie, SPX Express reserves the right to choose the winner at its discretion.

• SPX Express will notify the winner via phone call and email within 30 business days after verification. The winner is required to collect the prize at SPX Express’s office. Additional details will be provided upon confirmation.
• In the event that the winner fails to collect the prize within three (3) months from the date of notification, SPX reserves the right to forfeit the prize without further notice.

• No. The reward is non-transferable, non-exchangeable, and cannot be redeemed for cash.

• You will not be eligible for the reward if you do not meet the minimum requirement of 10 completed shipments.

• Cancelled, undelivered, or returned orders will not be counted.

• Yes. SPX Express reserves the right to amend, suspend, or terminate this promotion at any time without prior notice.