Terms & Conditions
The Drop & Win Campaign (“Campaign”) is organised by SPX Xpress (Malaysia) Sdn. Bhd. (“SPX”). Participation in this Campaign shall be governed by the Terms and Conditions herein. By entering this Campaign, Eligible Participants (as defined in Section 2 below) agree to be bound by these Terms and Conditions. All decisions of SPX in relation to the Campaign shall be final and conclusive.
1. Campaign Period
The Campaign will run for one (1) campaign period as follows:
Campaign Period | Start Date | End Date | Duration |
Campaign | 1st October 2026 | 30th November 2026 | 2 months |
Note: The Campaign Period shall commence at 00:00 hours on 1st October 2026 and conclude at 23:59 hours on 30th November 2026, Malaysia Time (GMT+8).
2. Eligibility
2.1. The Campaign is open to all active sellers who perform parcel drop-offs at any participating SPX-owned Drop-Off Point (“DOP”) during the Campaign Period (“Eligible Participant”). Eligibility and Campaign entries shall be tracked based on the Seller ID recorded in SPX’s system.
2.2. The Campaign is applicable at participating SPX-owned DOPs in Malaysia during the Campaign Period. For the avoidance of doubt, participating SPX-owned DOPs refer to DOPs that are operated and managed by SPX and do not include SPX partner DOPs. Examples of SPX-owned DOPs include outlets with names such as “SPX [Name] Drop Off Point.”
The list of participating SPX-owned DOPs may be updated from time to time by SPX, including the addition of newly opened SPX-owned DOPs during the Campaign Period. SPX reserves the right to add, remove, or change participating DOPs during the Campaign Period without prior notice.
Participants may refer to the SPX Service Point page (https://spx.com.my/service-point) for the latest list of service points. Only SPX-owned DOPs designated as participating Campaign locations are eligible for this Campaign.
3. Mechanics of Participation
3.1. By performing a qualifying parcel drop-off at a participating SPX-owned DOP during the Campaign Period, the participant will be deemed to have accepted these Terms and Conditions and will be automatically enrolled in the Campaign.
3.2. Eligible Participants will earn entries based on their weekly order volume, weekly drop-off frequency, and Non-Shopee Seller Orders (“NSS Orders”), as follows:
Category | Weekly Criteria | Entries | Remarks |
Order Volume | ≥ 90 eligible Shopee orders | 4 entries | Shopee orders only |
60–89 eligible Shopee orders | 2 entries | Shopee orders only | |
30–59 eligible Shopee orders | 1 entry | Shopee orders only | |
Below 30 eligible Shopee orders | 0 entries | Shopee orders only | |
Drop Frequency | 6–7 days per week | 4 entries | |
5 days per week | 2 entries | ||
3–4 days per week | 1 entry | ||
1–2 days per week | 0 entries | ||
Non-Shopee Seller Orders (NSS) | Each valid NSS order | 1 entry per order | Applies to eligible sellers |
3.3. Entries are calculated separately for each Campaign Week. Entries earned from the Order Volume, Drop Frequency and NSS Order categories will be accumulated throughout the Campaign Period
.3.4. For the purposes of this Campaign, a “Campaign Week” means each consecutive seven-day period commencing from the first day of the Campaign Period, with the final Campaign Week ending on the last day of the Campaign Period.
3.5. For the avoidance of doubt, one (1) valid NSS order shall entitle the Eligible Participant to one (1) entry. Multiple parcels belonging to the same NSS order shall not be counted as multiple NSS orders. Cancelled, fraudulent, duplicated, test, or otherwise invalid orders shall not qualify for entries.
3.6. All order volume, drop-off frequency and NSS order data used to calculate Campaign entries shall be based on SPX’s internal records and systems. In the event of any discrepancy between SPX’s records and records maintained by an Eligible Participant or any third party, SPX’s records shall prevail, subject to applicable laws and regulations.
3.7. Winners will be selected based on the highest number of valid entries accumulated during the Campaign Period, subject to the participant’s submission of a valid slogan through the questionnaire. In the event that multiple participants have the same highest number of valid entries, SPX will select the winner(s) based on the quality, creativity and relevance of their submitted slogans, at SPX’s sole and absolute discretion.
3.8. Eligible Participants are encouraged to drop off their parcels regularly throughout the Campaign Period to earn more entries and increase their chances of being selected to win a Prize.
3.9. Each Seller ID may win a maximum of one (1) Prize during the Campaign Period. Where the same Seller ID is selected more than once, the subsequent selection shall be disregarded and SPX may conduct a redraw for the relevant Prize.
3.10. In order to qualify for a Prize, a selected Eligible Participant must complete and submit a questionnaire within three (3) working days from the date the questionnaire link is sent by SPX and must answer all questions correctly. Failure to complete the questionnaire within the stipulated period, failure to provide the required information, or failure to answer all questions correctly may result in disqualification, and SPX may conduct a redraw.
4. Prizes
4.1. The prizes available under this Campaign are as follows:
Prize | Quantity |
Apple iPhone 16 (128GB) | 3 units |
Apple AirPods 4 | 3 units |
RM50 Touch 'n Go eWallet Credit | 10 units |
A total of sixteen (16) Prizes will be awarded throughout the Campaign Period.
4.2. All physical prizes are non-transferable, non-refundable, and not exchangeable for cash, credit, or other alternatives.
4.3. The RM50 Touch 'n Go eWallet Credit shall be awarded in the form of digital eWallet credit and is subject to the applicable terms and conditions of Touch 'n Go.
4.4. SPX reserves the right to substitute any Prize with another Prize of equal or similar value without prior notice.
5. Announcement of Winners
5.1. Winners will be announced through SPX’s official communication channels, which may include SPX’s official website, Facebook page and/or WhatsApp, within fourteen (14) days after the end of the Campaign Period.
6. Prize Delivery
6.1. The winner(s) will be contacted via WhatsApp and will be required to provide and confirm their contact details for Prize delivery.
6.2. SPX will not be responsible if the selected winner(s) cannot be contacted for any reason. If SPX is unable to contact any winner within seven (7) working days from the date of announcement of the winners (“Collection Period”), the relevant Prize shall be forfeited or disposed of at the discretion of SPX, or SPX may nominate a substitute winner after the Collection Period, at its sole discretion.
6.3. The RM50 Touch 'n Go eWallet Credit will be delivered to the winner via SPX WhatsApp Chat within thirty (30) working days from the date of winner announcement.
6.4. Physical Prizes, including the Apple iPhone 16 and Apple AirPods 4, will be shipped to the participating SPX Drop-Off Point (DOP) where the winner most frequently performs parcel drop-offs, as determined based on SPX’s records, within thirty (30) working days from the date of winner announcement.
6.5. SPX will not request any banking details such as credit/debit card numbers, account passwords, PINs, one-time passwords (OTP), or other sensitive information from Winners in order to claim their Prizes. Participants who receive suspicious communications relating to this Campaign are advised to contact SPX Customer Service immediately to verify authenticity.
7. Disqualification Policy
7.1.SPX reserves the right to disqualify any participant who:
- Submits fake or manipulated orders;
- Uses multiple seller accounts to gain an unfair advantage; or
- Violates SPX’s Terms of Service or this Campaign terms and conditions.
7.2 SPX reserves the right to disqualify any participant and/or revoke the Prize (at any stage of the Contest) if:
- you are ineligible or does not meet any of the eligibility criteria;
- (ii) you breached the Terms and Conditions or other rules and regulations of the Campaign; and
- (iii) in our sole determination, believes that you have attempted to undermine the operation of the Campaign by fraud, cheating, deception or conduct deemed unacceptable to SPX. 7.3 In the event of a disqualification after the Prize has been awarded, SPX reserves the right to demand for the return of the Prize or payment of its value from the ineligible or disqualified participants. Whilst we will endeavor to conduct necessary verifications on the eligibility of participants, failure to disqualify any ineligible participants shall not be deemed a breach by SPX.
8. General
8.1. Amendments and Termination
- SPX reserves the right to amend, suspend, or terminate the Campaign or these Terms and Conditions, in whole or in part, at its sole discretion without prior notice.
8.2. Final Decision
- In the event of any dispute, SPX’s decision shall be final, conclusive, and binding on all participants.
8.3. Governing Law
- These Terms and Conditions are governed by and shall be construed in accordance with the laws of Malaysia. Participants agree to submit to the exclusive jurisdiction of the courts of Malaysia.
8.4. Prize Disclaimer
- SPX makes no warranty or representation, whether express or implied, regarding the quality, merchantability, or fitness for the purpose of any prizes.
- SPX shall not be responsible or liable for any defect, deficiency, loss, or damage arising from the use or redemption of the prizes.
- Any dispute relating to prizes supplied by third-party merchants shall be resolved directly between the Winners and the respective merchants.
- SPX shall not be responsible for any additional costs, charges, taxes, or incidental expenses incurred by Winners in relation to the prizes.
8.5. Publicity
- Winners consent and agree that SPX may publish their names, photographs, and/or other details for publicity, advertising, or promotional purposes without prior notice or compensation.
8.6. Data Protection
- All personal data provided by participants will be processed in accordance with the Personal Data Protection Act 2010 (PDPA) and SPX’s Privacy Notice.
- By participating in the Campaign, participants consent to the collection, use, and disclosure of their personal data by SPX for the purposes of administering this Campaign.
8.7. Verification of Eligibility
- SPX reserves the right to verify the eligibility of participants and to request documentation (including but not limited to identification card and proof of order) prior to awarding any prize.
For any enquiries related to this Campaign, participants may contact SPX Customer Service , approach the staff at participating DOPs or send an email to: spx_dop@spxexpress.com